The QAer360

1. Captures all relevant data immediately as entered into the system and recorded during the interaction.

2. Retrieves and processes interaction details seamlessly.

3. Cross-references the data for comprehensive analysis.

4. Automatically scores the interaction, providing notes for each response.

5. Notifies the appropriate personnel and generates a detailed report of the scores.

6. Executes all of the above within seconds, ensuring rapid and accurate evaluation.